Returning
Residents Tips

Kingston Wharves stands at the forefront of Caribbean logistics, driving trade, connectivity, and regional growth. 

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Practical guidance to plan your shipment, avoid extra costs, and clear quickly

At Kingston Wharves Limited (KWL), we are committed to supporting Jamaicans returning home by making the shipping and cargo clearance process as smooth and stress-free as possible. As the Caribbean’s leading multi-purpose port terminal and logistics provider, KWL offers comprehensive services for inbound and outbound freight, including containerized, bulk, and break-bulk cargo. 

Whether you’re relocating household goods, personal effects, or commercial items, this guide will help you understand the key steps, costs, and tips involved in shipping a container to Jamaica. 

Before You Ship
  • Apply for your Returning Resident benefits via the Jamaica Customs Agency website before sending your shipment.
  • Delay shipment until close to your arrival date in Jamaica for smoother coordination.
  • Get the contact for your shipping agent’s Jamaican counterpart to resolve issues quickly.

Link: www.jacustoms.gov.jm

  • If you anticipate delays, contact your agent or Kingston Wharves to make the most affordable arrangement.
  • To prevent demurrage, consider renting warehouse space to offload goods and return the container—storage is typically less expensive.

You may ask someone to clear the container on your behalf. Provide:

  • A certified letter from you granting permission
  • A copy of your valid official ID

You can also use a door-to-door delivery service through your freight forwarder.

  • Pay handling fees via the KW Mobile App (Google Play).
  • Use eservice.kingstonwharves.com or pay by bank transfer.
Cost Type Who Sets It Currency When It Applies Notes
Demurrage
Shipping line
USD

Container not unpacked & returned within free-time window.

Often upwards of US$100/day; not controlled by KWL or your agent.
Storage
Port Authority of Jamaica (collected via KWL/public bonded facilities)
JMD

Shipment not cleared within 7 days of arrival.

Based on container size; typically cheaper than demurrage during delays.
  1. Register as a Returning Resident on the Jamaica Customs Agency website.
  2. Hire a Freight Forwarder/Shipping Agent and a Customs Broker.
  3. Container arrives at Kingston Wharves; arrival notice is sent to your agent and broker.
  4. Submit your Customs Declaration.
  5. Make an appointment for container inspection and stripping.
  6. Customs inspection is completed; container is resealed.
  7. Pay all fees (Customs, broker, KWL).
  8. Gate pass issued and container readied for pickup.
  9. Container is removed or stripped; contents transported to your home.